FAQ
Frequently Asked Questions

Questions Our Amazing Customers Had

Here you will find answers to some of our most commonly heard questions. If you are still unable to find your answers do not hesitate to contact us and we will be happy to assist you.

General

Our products are gastrically stable and can be taken with or without food. Some reports, however, indicate that absorption for supplements is better on an empty stomach.

Even though production runs can vary, we are extremely proud to report that our products are at or above 99% purity. Testing reports are available upon request. Please contact us at cs@pettides.com  for more information.

Suggested dosing is made available on each product page.

PetTides has gone through extensive research and manufacturing processes to ensure that our peptides are effective and easily absorbed in the system. While no oral administration of any product is more bioavailable than intravenous or intramuscular injection, we have adjusted our dosing to ensure therapeutic benefit without the hassle of puncturing the skin. Our products are easily transportable and provide an alternative solution to injections.

Supplements are not approved by the FDA. We are FDA registered and follow all Good Manufacturing Process guidelines in addition to independent third-party testing for purity, heavy metals, microbials, and other contaminants.
All our products are made in the USA.

No. Nor are we a private label. When you buy from pettides  there is no middleman.

Our products are designed to be shelf stable and do not need to be refrigerated. However, to ensure optimal potency and shelf-life, you should limit exposure for any supplements to extreme heat and cold.

Due to our status as a high-risk merchant, we are very limited in our ability to grant refunds. An unopened and undamaged bottle may be returned to us in exchange for store credit upon inspection. Please reach out to our customer service team for more details.

As with any other supplement, we ask our customers to conduct ample outside research before purchasing our products. If you have any questions or concerns, please reach out to our customer service team at cs@pettides.com.

All of our products are vegan.

All orders are usually processed with tracking information within the next business day with 2-day shipping.

Nope. We like our products clean and hope your pet does too.

Nope. We like our products clean and hope you do too.
After an order has been accepted by the mail carrier and delivered to the correct address, we cannot be responsible for a lost package. While we are unable to offer a refund for a lost order, we can replace your order or offer store credit to be applied to a future order.

We have got you covered. Please send an email to cs@pettides.com with your question, and we will have someone from our clinical or operations team get back to you.

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